Politique de confidentialité

BELVETTI operates this store and website, including all related content, features, tools, products, and services, in order to provide you with a curated shopping experience (the "Services"). BELVETTI is powered by Shopify, which enables us to deliver the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or when you communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

We encourage you to read this Privacy Policy carefully. By using the Services, you acknowledge that you have read this Policy and understand how your information is collected, used, and disclosed.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies you or can reasonably be linked to you. Personal information does not include data collected in anonymous or de-identified form. We may collect or process the following categories of personal information:

— Contact data, including name, address, billing address, shipping address, phone number, and email address. — Financial information, including credit, debit, and financial account data, transaction details, and payment confirmations. — Account information, including username, password, security questions, preferences, and settings. — Transaction information, including items viewed, added to cart, wishlisted, purchased, returned, or cancelled. — Communications with us, including information you provide when contacting us for support. — Device information, including browser data, network connection, IP address, and other unique identifiers. — Usage information, including how and when you interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

— Directly from you, when you create an account, use the Services, or communicate with us. — Automatically through the Services, via your device and through the use of cookies and similar technologies. — From our service providers, when they collect or process personal information on our behalf. — From partners or other third parties.

How We Use Your Personal Information

Providing and improving the Services. We use your information to process payments, fulfil orders, manage your account, arrange shipping, facilitate returns and exchanges, and personalise your shopping experience.

Marketing and advertising. We use your information to send you promotional communications via email, SMS, or post, and to show you personalised ads based on your activity on the Services.

Security and fraud prevention. We use your information to authenticate your account, detect fraudulent activity, and protect the security of the Services.

Communicating with you. We use your information to provide customer support and to stay in touch with you.

Legal reasons. We use your information to comply with applicable laws and respond to valid legal requests.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

— With Shopify and third-party providers that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, and shipping. — With business and marketing partners to deliver personalised advertising services. — When you explicitly authorise us to share certain information with third parties. — With our affiliates or within our corporate group. — In connection with business transactions such as mergers, or to comply with applicable legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. To learn more about how Shopify uses your information, you can visit Shopify's Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy or security practices of those sites. We recommend reviewing their policies before providing any personal information.

Children's Data

The Services are not intended for minors. We do not knowingly collect personal information from individuals below the age of majority in your country. If you are a parent or guardian of a minor who has provided us with their data, please contact us to request its deletion.

Security and Retention of Information

No security measure is perfect or impenetrable. We recommend that you do not use unsecured channels to communicate sensitive information to us. The retention period for your information depends on various factors, including the need to keep your account active and to comply with legal obligations.

Your Rights and Choices

Depending on the country in which you reside, you may have the following rights:

— Right of access. You may request access to the personal information we hold about you. — Right to erasure. You may request the deletion of your personal information. — Right to rectification. You may request the correction of inaccurate personal information. — Right to portability. You may request a copy of your information and its transfer to a third party. — Right to object to sale or sharing. You may object to the use of your information for targeted advertising. — Managing communication preferences. You may unsubscribe from promotional emails at any time via the unsubscribe link in our emails.

If you reside in the United Kingdom or the European Economic Area, you also have the right to object to processing, request its restriction, and withdraw previously given consent.

Complaints

If you have complaints regarding the handling of your personal information, please contact us using the details below. You also have the right to lodge a complaint with the relevant data protection authority in your country.

International Transfers

Your personal information may be transferred, stored, and processed outside the country in which you reside. For transfers from the European Economic Area or the United Kingdom, we will rely on recognised mechanisms such as the European Commission's Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this website and update the "Last Updated" date accordingly.

Contact Us

For any questions regarding this Privacy Policy or to exercise your rights, please contact us at:

📧 supportbelvetti@gmail.com 🌐 belvetti.com